HDHelper.exe

by Various
Remote Access

Summary

Help Desk Helper - remote assistance helper process for IT support tools.

HDHelper.exe is the 406th most commonly executed Windows program in EchoTrail's dataset, observed 18,113 times across enterprise environments. It typically runs from C:\Program Files (x86)\Common Files\Adobe\Adobe Desktop Common\HDBox and it is most often launched by Adobe Desktop Service.exe.

406th
most commonly executed Windows program
18,113
observed executions
medium
statistical confidence

Behavior

Top Paths

  • C:\Program Files (x86)\Common Files\Adobe\Adobe Desktop Common\HDBox55.34%
  • C:\Program Files (x86)\Common Files\Adobe\AdobeGCClient44.66%

Top Hashes (SHA256)

  • 4e9b1001936259634f4e8b0340db8008e104c9828099e9e1476a958e87dcae4344.64%
  • eb299e1b85470897af8fd28809a1e889435656e590dae3600cf1b427491d50ed12.18%
  • b706a9cb2e6dfe4e46c094aa758f3de5f2a42067a31ce44b8fbb5a93c3ea0d4910.8%
  • fbdf9719e5baa8b7c827e5bddd88a3b4651fd5e4acd063391500d2250ea605699.7%
  • ff230d75c846597b2722072f03f2b7f2a99e382e699c9739b55ccece03b65d4b7.83%
  • bb267743babd07746f7a694900585d89496f20e6176dd8339f0030d837f00eb57.29%
  • 0657f1d8e7bfa45b9729448d8f92ce19e1c5d075cd1f105e783b9a7c08446e265.82%
  • 8ed61becf9b5e8b61a82b57fc9fd888bb4ccc0e5c803fad3941506850704c7ac1.68%
  • 72ece91f65a461c5023695bf5f31b5b6b5bd629dba8407524e8144f6d1e160e80.03%
  • 98aa7798fbe4bfa964a5f9656d90db787c12de8f500179162a50ede893a7a7a00.03%

Process Ancestry

Top Grandparents

Top Parents

Rare or environment-specific process names are omitted from ancestry tables. Percentages are of all observed relationships.

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Data from EchoTrail's dataset of ~346M Windows process executions. Last extracted 2026-08-04.