HDHelper.exe
Summary
Help Desk Helper - remote assistance helper process for IT support tools.
HDHelper.exe is the 406th most commonly executed Windows program in EchoTrail's dataset, observed 18,113 times across enterprise environments. It typically runs from C:\Program Files (x86)\Common Files\Adobe\Adobe Desktop Common\HDBox and it is most often launched by Adobe Desktop Service.exe.
Behavior
Top Paths
- C:\Program Files (x86)\Common Files\Adobe\Adobe Desktop Common\HDBox55.34%
- C:\Program Files (x86)\Common Files\Adobe\AdobeGCClient44.66%
Top Hashes (SHA256)
- 4e9b1001936259634f4e8b0340db8008e104c9828099e9e1476a958e87dcae4344.64%
- eb299e1b85470897af8fd28809a1e889435656e590dae3600cf1b427491d50ed12.18%
- b706a9cb2e6dfe4e46c094aa758f3de5f2a42067a31ce44b8fbb5a93c3ea0d4910.8%
- fbdf9719e5baa8b7c827e5bddd88a3b4651fd5e4acd063391500d2250ea605699.7%
- ff230d75c846597b2722072f03f2b7f2a99e382e699c9739b55ccece03b65d4b7.83%
- bb267743babd07746f7a694900585d89496f20e6176dd8339f0030d837f00eb57.29%
- 0657f1d8e7bfa45b9729448d8f92ce19e1c5d075cd1f105e783b9a7c08446e265.82%
- 8ed61becf9b5e8b61a82b57fc9fd888bb4ccc0e5c803fad3941506850704c7ac1.68%
- 72ece91f65a461c5023695bf5f31b5b6b5bd629dba8407524e8144f6d1e160e80.03%
- 98aa7798fbe4bfa964a5f9656d90db787c12de8f500179162a50ede893a7a7a00.03%
Process Ancestry
Top Grandparents
- Creative Cloud.exe57.04%
- Adobe Installer.exe0.02%
Top Parents
- AdobeGCClient.exe44.64%
- setup.exe0.09%
Rare or environment-specific process names are omitted from ancestry tables. Percentages are of all observed relationships.
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Data from EchoTrail's dataset of ~346M Windows process executions. Last extracted 2026-08-04.